• Kenyans in need of urgent passports can now access specially accelerated applications.

    According to a press release issued on Thursday, September 30, the Directorate of Immigration Services, there is a new service that will allow the issuing of urgent passports at Nyayo House.

    Directorate General Alexander Muteshi revealed that a Special Desk had been set aside for applicants who need passports for urgent travel such as medical emergencies. 

    A photo of the Kenyan passport (left) and the East African Community (EAC) passport (left).
    A photo of the Kenyan passport (left) and the East African Community (EAC) passport (left).
    File

    The desk, dubbed counter 16, will be located on the ground floor of Nyayo House and will also cater for those seeking travel for studies and scholarships.

    Those returning to work and official assignments abroad will also be given priority.  Applicants can present requests for rescheduling appointments for biometrics at the desk.

    They will however be required to provide documentary evidence to prove that they require emergency or urgent passports.

    Services will be available strictly by appointment booked on the e-citizen portal.

    However, the immigration department strongly advised Kenyans against engaging with brokers who use unorthodox means to attempt to bypass the e-citizen appointment system.

    It stated that it had put in place measures to detect attempts, warning that anyone who will be caught bypassing the online application would be denied access to the service.

    On June 3, the Directorate of Immigration Services and Postal Corporation of Kenya (PCK) launched a passport delivery service that would see Kenyans countrywide get their passports delivered at their doorstep. 

    Nyayo House building along Kenyatta Avenue in Nairobi
    Nyayo House building along Kenyatta Avenue in Nairobi
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