Through its Facebook page, the retail store management has asked customers to dismiss the questionnaire, terming it as a scam.
Customers had been promised prices up to Ksh9,000 if they answered the questionnaire, shared on as many groups on Whatsapp and to at least 20 friends.
They had also been asked to write down their personal information.
Speaking to Muhabarishaji.com, IT expert Denis Kamau stated that hackers had developed multiple ways of scamming Kenyans and trying to get their personal information.
Kamau noted that one of the common ways of scamming was using phishing URLs that look like those of the original websites.
Here, the creator tries to steal your account password or other confidential information by tricking you into believing you’re on a legitimate website.
Kamau advised users to be wary of IP spoofing where a hacker uses tools to modify the source address in the packet header to make the receiving computer system think the packet is from a trusted source.
“A secured URL has an ‘s’ after Http while the unsecure does not have an ‘s’,” he added.
He asked users to be wary of keylogging, where victims mistakenly download a type of malware that records everything a user types including texts, messages and emails.
Hackers use this information to log into Facebook, bank accounts and others.